Privacy Policy
Last Updated: January 31, 2025
This Privacy Policy describes how Independence HomeLand, LLC (referred to herein as “IHL”, “us,” “we,” “our,”) collect and process your personal information through the IHL website (“Site”) and services where this Privacy Policy is posted or is referenced (collectively, “Services”), and offline where this Privacy Policy is referenced.
By accessing or using the Services, you confirm that you have read, understand and acknowledge the terms of this Privacy Policy, and agree to our Terms of Use.
1. How we collect and use your personal information
We (and the vendors we hire to perform services on our behalf) collect, receive, and develop several categories of personal information about you depending on the nature of your interactions with us. For example:
We collect Contact and Identifier Information. For example, we might collect your name, email address, social media account handles, phone number, and address.
We collect Commercial and Preference Information. We collect information about your purchase history and transactions and your preferences when using our Services as well as records of personal property. We also collect reviews and comments that you post on our Sites and your responses to surveys you complete.
We collect Device, Internet and Network Activity Information. If you use our Services, we may collect information about the browser you are using and your IP address. We might also collect device identifiers (like a unique device ID), device model or manufacturer, and operating system types. We might look at what website you came from, or what site you visit when you leave us. We may collect page interaction information and other electronic communication and content from your use of the Services (such as content entry, mouse movements, screen captures, what areas of the website you visit and for how long, what search terms or other data you enter, and what Services or content or links you view and click on), and methods used to browse away from the page. We may also embed technologies (which may include, for example, web beacons, tags, and pixels) in the emails and other communications we or our vendors send to you to help us understand how you interact with those messages, such as whether and when you opened a message or clicked on any content within the message. We may engage or otherwise permit other parties to also collect information on our Services in these ways.
We collect Location Information. We also collect information about your general location, using your zip code or postcode and IP address.
We collect Financial Information. We or our vendors on our behalf collect your credit card and other payment card details or your bank account information if you need to make a payment. We may also collect information about your sources of income as well as other publicly available financial information such as the existence and nature of recorded securities interests, property records, liens or tax records.
We collect Audio Information. We may record audio during customer service calls.
We collect Information You Submit. We collect any information you provide when you contact us (such as by email, phone, mail, or online) or when you submit responses to inquiries.
We collect and develop Inferences. Using the personal information collected about you, we may draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.
2. How we use your personal information We use information to provide you with the Services, to communicate with you, and to respond to your requests or questions. We use your information to contact you about your feedback and to respond to your questions or other inquiries.
We use information to test, analyze, develop, improve and provide our services. For example, we may use information, to develop new offerings and to make our Site, and Services better. We might use your information to customize your experience with us and to conduct research and analysis.
We use information for marketing purposes. For example, we may use information to provide you with information (via mail, email or phone) about special promotions or offers about the Services. We might also use information to serve you ads about our Services and offers, or tell you about new features or developments. To learn about your choices for these communications, read Section 5 below.
We use information to comply with our obligations, administer our Site and Services and for internal operations. For example, we use information to administer the Site, such as troubleshooting, data analysis, surveys and testing. We may also use your information to comply with our legal obligations, including performing accounting and tax-related obligations, and responding government and judicial requests.
We use information for security, safety and due diligence purposes. We may use information to protect our company, our customers, our business partners and their respective personnel or any other person. We also may use information to protect our Site and Services, as well as to prevent, detect, and investigate activities that may be illegal or prohibited (such as cyber attacks or fraudulent transactions).
We use information to verify requests made pursuant to this Privacy Policy and for other verification purposes. We will use certain pieces of information to verify your identity if you make requests pursuant to this Privacy Policy. The verification steps and the pieces of personal information that we request may vary depending on the sensitivity and nature of your request.
We use information as otherwise disclosed from time to time or permitted by law. We may use personal information as the law otherwise permits, including to create deidentified or aggregated data which does not identify you or any other individual, or from which your identity cannot reasonably be ascertained. We may also use and disclose this deidentified or aggregated data as we choose. We may also use your information in accordance with your consent.
We use text messaging for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, provided that the foregoing does not apply to sharing with vendors, consultants and other service providers who need access to such information to carry out work on our behalf (and who will not use such information for their own purposes).
3. How we and collect your personal information.
We collect personal information directly from you. For example, we collect information if you sign up for our emails, if you participate in a promotion or contact us. We collect information from you if you make a purchase or payment. We also collect any information you provide if you post a comment, make a request, or respond to an inquiry.
We collect personal information from your devices. We use tracking tools like browser cookies, pixels and web beacons to collect information from or about you. We collect this information using tracking tools when you interact with our Site, our ads, and our emails that we or our vendors send to you. We collect information about users over time and across devices when you use our Site. We may have other parties collect personal information this way. To learn more about these tools, how we use them and how you can control them, see Section 5 of this Privacy Policy.
We get personal information from vendors we hire to work on our behalf. For example, vendors that host or maintain our website and send promotional emails for us may give us information. Our due diligence vendors may also give us information. Our marketing agencies, advertising technology vendors, and analytics providers may also provide us with information.
We get information about you from other sources. Other parties may give us personal information about you. These other parties might also include business and marketing partners, and social media platforms that give us information they have collected either directly or indirectly from you. We may also receive personal information from verification providers, data providers or public records databases. We may also use features that let your family or friends give us your information or submit referrals to us.
We combine information. We may combine information that we have collected offline with information we collect online. Or we may combine information we get from another party with information we already have. We may also aggregate your information with other consumers’ information to understand preferences and trends over time.
4. How we share your personal information with other parties.
We may share personal information within our family of companies. This includes our parent, subsidiaries and affiliates.
We share personal information with vendors and other parties who perform services on our behalf. For example, we may share personal information with vendors who send emails for us, help us manage and operate our Services, fulfill your requests, process payments, provide advertising or marketing services, place our advertisements on other platforms, provide analytics and search engine support, track advertising impressions, investigate and prevent data incidents, audit our business and financial statements, vet business opportunities, and provide legal and compliance advice.
We may share your personal information with our business partners and for marketing purposes. For example, we might share information with others to sell or promote our Services. Some of these parties may send you information about their products or services by mail, email, or other marketing channels. They may share your information with other third parties. We may also share information with companies that help us with our marketing efforts, including social media platforms, advertising networks, and ad tech companies. We may share information with parties in whose products or services we believe you may be interested and these parties may use the information for their own marketing purposes or the marketing purposes of others.
We will share your personal information if we think we have to in order to comply with the law or to protect ourselves, our customers and others. We may share any or all categories of personal information to respond to a court order or subpoena. We may also share this personal information if a government agency or investigatory body requests it. We might share your personal information in order to enforce our agreements and to protect the rights of others. We might share your personal information when we are investigating potential fraud. This might include fraud we think has happened during a transaction.
We may share your personal information with a successor to all or part of our business. If all or part of our business is sold, we may include user information as part of that transaction, which may include some or all categories of your personal information. We may also share your personal information if there is a change to our corporate structure, including any actual or contemplated reorganization, restructuring, merger or sale, or other transfer of assets. We may also share your information with others including a potential purchaser (and their legal and financial advisors and others, as appropriate) as they conduct diligence.
We may share personal information for other reasons we may describe to you from time to time or as permitted or required by law, including if you ask us to or if we get your consent where legally required.
5. You have certain choices about how we use your personal information.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control certain cookies and tracking tools. Keep in mind that the cookies used on our various websites will differ and you will need to set your preferences on each of our sites you visit. Your browser may give you the ability to control certain cookies and other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. If you block cookies, certain features on our Site may not work. If you block or reject cookies, not all of the tracking described here will stop.
We use Google Analytics to better understand how our users interact with our Sites. You can learn about Google Analytics’ currently available opt-outs at https://tools.google.com/dlpage/gaoptout/.
We and third party advertising networks, social media companies, and other services may collect information about your use of our Site and the Services over time so that they or we may display interest-based advertising using information gathered about you over time across multiple website or other platforms. To do this, we and our vendors use several tracking tools, such as browser cookies, web beacons, and other technologies. To set your preferences related to this type of information collection and use, consult the user instructions for your internet browser relating to the management of cookies; you can also visit www.aboutads.info/choices and https://optout.privacyrights.info to opt-out of certain uses of cookies for advertising purposes. Choices you make regarding cookies are website, device, and browser specific, and are deleted whenever you clear your cookies or browser’s cache.
Our “Do Not Track” Policy. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.
6. Our Site and Services are not intended for children.
Our Site and Services are meant for adults who can form a binding contract. We do not knowingly collect personal information from children under the age of 18. If you are a parent or legal guardian and think your child has given us information, you can contact us using the details found in the Contact Us section below.
7. Our website is intended for United States residents.
Our website is hosted in the United States and is intended for United States visitors. If you are visiting from outside the United States, note that United States laws may not provide the same level of protections as those in your own country. If you access our Site from outside of the United States, you understand, consent, and agree that we may transfer your personal information to the United States. We may also process, share, transfer and store personal information on servers located in countries other than the United States.
8. We use certain security measures.
The Internet is not 100% secure. We cannot promise that your use of our Site or Services will be completely safe. Any transmission of your data to our Site is at your own risk. We encourage you to use caution when using the Internet. We keep personal information as long as it is reasonably necessary or relevant to achieve the purposes described in this Privacy Policy, or any other notice provided at the time of collection unless a longer retention period is required or permitted by applicable law, taking into account applicable statutes of limitation and our records retention requirements and policies. For example, we may retain your information for legal compliance, dispute resolution, contract enforcement, backup, archival, and other internal operations purposes. We also keep information as otherwise required by law.
9. We may link to third party sites or services we don’t control.
If you click on a link to a third party site, you will be taken to a website we do not control. This Privacy Policy does not apply to the privacy practices of that website, which may collect information from you. Read the privacy policy of other websites carefully. We are not responsible for these third party websites or their policies.
10. Feel free to contact us if you have more questions.
If you have any questions about this Privacy Policy or want to correct or update your information, please email us at [email protected]. You can also write to us at:
Independence HomeLand, LLC
515 N Flagler Dr, Suite 350
West Palm Beach, FL 33401
11. We may update this Privacy Policy.
From time to time we may change our Privacy Policy. We will post an updated copy on our Site. Please check our Site periodically for updates. Your continued use of our Site and Services means that you acknowledge the collection, use and disclosure of your personal information as set out in the updated Privacy Policy.